Why haven't I received my referral discount yet after referring a friend who has made a purchase?

A confirmation email will automatically be sent to your inbox after your friend has made a purchase, then, within 48 hours your reward discount will be issued via email. Although rare, there are a few reasons why it may not arrive:

  1. Your friend did not click your referral link before making a purchase, and they did not enter the correct discount code at checkout.

  2. Your friend clicked someone else's referral link before clicking your referral link to make a purchase - The referral is attributed to the 1st referral link clicked before a purchase is made.

  3. Your friend completed the purchase using a different device and browser from the one used to click your referral link, and did not enter your unique discount code at checkout.

  4. Your friend is an existing Supakit Referrer – if you friend is signed up to make their own referrals, they cannot use your discount code on their own transaction.