Support

Shipping

Shipping FAQs

Do you ship worldwide?

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Returns

What is the returns policy?

Can I exchange an item?

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Ordering

Can I cancel or amend my order?

Which payment methods do you accept?

See all Ordering FAQs

Harnesses

Is the Supakit harness escape-proof?

What if my cat is between two harness sizes?

How do you put the Supakit harness on?

See all Harnesses FAQs

Collars

When should my kitten switch to the adult buckle collar?

What size are Supakit collars?

My cat loses collars. Will a Supakit one stay on?

See all Collars FAQs

Gift cards

How can I give a Supakit gift card?

See all Gift cards FAQs

Promotions

Do you ever have sales or discounts?

See all Promotions FAQs

Cat Training

How do I access my course?

See all Cat Training FAQs

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