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Shipping FAQs

Find out how your Supakit happy mail will arrive! This information is based upon your country selection of Germany. If that's not right, you can update your country in the footer of the store.

How much does shipping cost?

🎉 Shipping is free on all orders over €85! For orders below this amount, simply add your items to cart and head to checkout to preview the latest rates.

How long will it take to receive my order?

We aim to ship all orders within a few business days, and in many cases, on the same day. Once your order has shipped, you will receive a shipping confirmation email and can add on the estimated transit times below:

Estimated shipping speeds *
Tracked 10 - 15 business days
Expedited 2 - 5 business days

* Custom engraved items ship separately to any other items in your order. Please allow an additional 2-3 weeks for them to arrive.

Where will my order ship from?

Based on your country selection, your order will ship from our Northampton, UK warehouse.

What about customs and duties?

Orders with a total value of up to 150 EUR (including shipping) will be Delivered Duty Paid.

For orders over this value, any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot predict what they may be. You may want to contact your local customs office for further information and estimated costs.

How can I track my order?

If you've selected a tracked shipping service, you'll be able to follow your order's progress via the link in your shipping confirmation email. Click here for more guidance on tracking your order.