Please note - Tracking is only available on our 'tracked & insured' or 'tracked, insured & expedited' shipping services. If you have selected an economy service, you will still receive a tracking number which you can view using the method below, but please note that this isn't a fully tracked service. It will provide a delivery confirmation only.
How to track your order
- On your shipping confirmation email, click the 'view your order' button.
- Once shipped, your order's status page will be updated with your parcel's tracking number. Simply click on the tracking number to be taken to the courier's site, where you'll be able to find detailed updates on its progress.
Additional tracking for tracked & insured shipments
If you have selected a tracked & insured shipment, once the parcel arrives in your country, it will be handed over to your national carrier e.g. USPS, Canada Post, Australia Post etc. for the final leg of its journey. You can often find more detailed tracking information on your national carrier's website, using the same tracking number as above.
Here are the tracking links for some of our most frequently used national carriers: